Privacy Policy

01Overview & Scope

This Privacy Policy explains how Daredia Life Sciences Private Limited collects, uses, and protects your personal data when you use this Site, in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian law.

02Information We Collect

• Account & order data: name, email, phone number, shipping/billing address, order history.
• Payment data: processed by our payment gateway partners; we do not store full card details on our servers.
• Usage data: pages visited, device/browser information, and cookies (see below).
• Communications: messages you send us via email, chat, or forms.

03How We Use Your Information

• To process and deliver your orders.
• To manage subscriptions and billing.
• To respond to customer support requests.
• To send order updates and, where you've opted in, marketing communications.
• To improve the Site and detect/prevent fraud.

04Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

05Sharing With Third Parties

We share personal data only as necessary with: payment gateway providers, logistics/courier partners (to deliver your order), SMS/email service providers, and analytics providers — each bound by confidentiality and data protection obligations. We do not sell your personal data.

06Data Storage & Security

We use reasonable technical and organizational safeguards to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

07Your Rights Under the DPDPA

As a "Data Principal" under the DPDPA, you have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete data.
• Request erasure of your personal data, subject to legal retention requirements.
• Withdraw consent for processing at any time (this does not affect processing carried out before withdrawal).
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.
• Register grievances regarding how your data is handled.

To exercise any of these rights, contact our Grievance/Data Protection point of contact below.

08Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, or as required by applicable law (for example, tax and accounting records).

09Children's Privacy

This Site is not directed at individuals under 18. We do not knowingly collect personal data from minors.

10Grievance / Data Protection Contact

We may update this Policy periodically; material changes will be notified on this page.